Our guarantee — you cannot get burned ordering here
If your prints are wrong due to our error, we reprint and overnight ship at no cost. No questions, no forms.
Most printers have no guarantee. You discover their policy when something goes wrong — which is the worst possible time to find out.
Most blueprint printers have no reprint guarantee at all. A wrong-scale permit set, a rotated sheet, a missing page — you find out when it arrives, and then you start over. At Azul Prints, if your prints are incorrect due to our error, we reprint immediately and overnight ship at no cost. No forms, no waiting, no questions. Most issues are caught before printing by our technician review. But if anything gets through, we fix it faster than any other printer.
🎨You only pay for color where it exists. Mixed sets handled automatically — color pages detected per sheet.
Upload your file and see exactly what will be printed — before you pay for anything.
✓ ARCH D from $3.00/sheet
✓ File reviewed before printing
✓ Same-day UPS
10,000+
Sets printed
All 50
States via UPS
Same Day
Before 12 PM EST
100%
Reviewed before printing
The guarantee
What we promise on every single order
This is not a premium tier. This is not fine print. This is what happens on every order placed at Azul Prints — from a 3-sheet residential permit set to a 200-sheet construction document package.
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Every file reviewed before printing
A real print technician opens your file, verifies scale, checks orientation, and confirms page completeness before production begins. We contact you before printing if we find an issue — not after your order ships.
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Wrong print? Reprinted immediately
If your prints are incorrect due to our error, we don't wait for you to send them back. We confirm the error, start reprinting immediately, and ship overnight at our expense.
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Overnight ship at no cost
The replacement ships via UPS Next Day Air at our expense. You have correct prints the next morning. One contact — one resolution.
✅
No questions, no forms, no waiting
You tell us the problem. We confirm it's our error. We fix it. There is no escalation process, no return shipping label to print, no waiting for a supervisor.
What the guarantee covers
Our error. Our fix. Our cost.
Most printers don't have this conversation with you. You find out what their policy is when something goes wrong. By then, you're already behind schedule.
The guarantee covers errors caused by Azul Prints — incorrect scale on the printed output, wrong orientation, missing pages from your uploaded file, or any print quality issue caused by our process. It does not cover errors in your original file that were present on upload and not caught during review. Our technician review is specifically designed to catch the most common file errors before printing — but we take full responsibility for anything that is our error to fix.
✓
Wrong scale on printed output
The print doesn't measure at the scale stated in the title block. This is our error to fix if it results from our printing process rather than a pre-existing file issue.
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Wrong orientation
A landscape drawing that prints portrait, or vice versa. If our review missed this, we reprint correctly and overnight ship.
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Missing pages
A page present in your uploaded PDF that doesn't appear in the printed set. We reprint the complete set.
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Print quality issues
Faded output, streaking, or other quality defects caused by our equipment or process. We reprint on fresh paper at our expense.
Why we can offer this
We catch most errors before they happen
The guarantee is possible because our pre-print review catches the vast majority of errors before a single sheet runs. Wrong-scale PDFs, rotated exports, missing pages — our technician review identifies these before production. When you order from a printer that doesn't review files, errors reach you. When you order from us, errors are caught before they ship. The guarantee exists for the rare case something gets through. The review exists so the guarantee almost never has to be used.
The technician review has caught wrong-scale permit sets before they reached the building department, flagged missing pages in multi-set bid packages before they shipped, and identified orientation errors on shop drawing submittals before fabrication could begin on incorrect dimensions. See a real example →
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Scale verified before printing
The #1 cause of permit rejection and fabrication failure. We verify that the print will actually measure at the stated scale before running your order.
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Orientation checked on every sheet
Landscape plans exported as portrait, or plans rotated 90 degrees. Caught in review before printing.
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Page count confirmed
Every page in your uploaded PDF accounted for in the printed set. Missing page caught before your set ships.
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Color pages identified
Color sheets charged at color rate. B&W sheets at B&W rate. Confirmed before your price is calculated.
Ready to order? Get an exact price instantly.
Upload your PDF — instant price, file reviewed by a technician before printing, same-day UPS on orders before 12 PM EST. ARCH D 24×36 from $3.00/sheet.
⏱ Order before 12 PM EST Mon–Fri — reviewed, packaged, handed to UPS same day
The line in the sand
Most online printers just hit print. We don't.
❌ What most online printers do
✗ Don't open your file
✗ Don't check scale
✗ Don't verify completeness
✗ Ship what you uploaded — wrong scale and all
✓ What we do instead
✓ Technician opens every file
✓ Scale verified before printing
✓ Page count confirmed
✓ Contact you before printing if anything's wrong
If your prints are wrong due to our error — we reprint and overnight ship at no cost. You cannot get burned ordering here.
If your file is wrong, most printers will still ship it. We won't.
Blueprint Printing Guarantee — Common Questions
Specific answers — not boilerplate.
The guarantee covers errors caused by Azul Prints: wrong scale on the printed output, wrong orientation, missing pages from your uploaded file, or print quality defects caused by our equipment or process. If your prints arrive with any of these issues due to our error, we reprint immediately and overnight ship at no cost.
Contact us at [email protected] with your order number and a description of the issue. We confirm the error and start reprinting immediately. There is no form to fill out, no return shipping label required, and no waiting for a supervisor to approve the claim.
Replacement orders ship via UPS Next Day Air. If you contact us before noon EST, the replacement typically ships same day. You have correct prints the next morning in most cases.
The guarantee covers errors caused by our printing process, not pre-existing errors in your uploaded file. If your PDF has a scale issue before upload, our technician review is designed to catch and flag it before printing — but the underlying file error is not something we created. We will contact you before printing if our review identifies a potential file issue.
If your file passes our technician review and the printed output is still incorrect due to our process — wrong scale, wrong orientation, print quality issue — the guarantee applies. We reprint and overnight ship at no cost regardless of whether the file passed our review stage.
Yes. The guarantee applies to every order regardless of shipping speed, order size, or time of day. Rush and overnight orders are reviewed with the same process as standard orders — and covered by the same guarantee.
Free — before you submit
Check your file's scale before printing
Catch the most common rejection trigger before it costs you a resubmission.
A permit set came in with the correct scale noted in the title block. Our technician review found the print would not have measured at that scale — a Revit export setting had destroyed the scale accuracy. We stopped the order before printing. The contractor re-exported, resubmitted, and the permit passed review on first submission.
ARCH D 24×36 from $3.00/sheet. Technician reviews every file. Same-day UPS nationwide. If your prints are wrong due to our error — we reprint and overnight ship at no cost. You cannot get burned ordering here.
